(1) For the US, delivery is mainly done by FedEx, USPS, UPS, and other express delivery services. For the UK, delivery is mainly done by Yodel, Hermes, Royal Mail, and other logistics solutions. For the German region, delivery is done by DHL and other logistics solutions.
(2) Parcels shipped on the platform are generally expected to receive a tracking number within 24 hours, and can be tracked throughout the entire process on the official website (orders with multiple items that require unpacking will be slightly delayed).
For inquiries about final mile logistics methods, please refer to the following website:
XPD: https://www.xdp.co.uk/express/ (You need to enter the tracking number and shipping address zip code)
Yodel: https://www.yodel.co.uk/
Royalmail: https://www3.royalmail.com/track-your-item#/
Fedex :https://www.fedex.com/en-us/home.html
USPS:https://www.usps.com/
UPS:https://www.ups.com/us/en/Home.page
Universal Logistics Tracking:https://www.17track.net/zh-cn
(3) The platform aggregates tracking data for packages shipped from overseas warehouses. Normal delivery time is approximately 10 working days, though a small number of orders may exceed 15 working days. Logistics delivery time is affected by many external factors and is uncontrollable. The actual delivery time is subject to change. If you have any questions about an order, you can send the order number starting with CNDS to the platform customer service for assistance.
